Mark everyone in service great. Randy in sales great also

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I went to the parts department for items for my older truck. The parts were discontinued but the young man searched the entire United States for the items I need!! He located both parts in 2 different states for me going the "extra mile" to be sure!! I call that GREAT SERVICE!!!

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Everything went seamlessly! All of the staff were very personable, friendly and knowledgeable. 5 out of 5 stars is how I would rate my experience and will not hesitate to recommend others to the dealership.

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Tony worked hard again to earn our business a 2nd time. We looked at trucks from Kellogg Idaho to Sumner Wa. Tony and the rest of the team at Cascade showed us why they are the team to trust again!

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For 25 years, I have been bringing my cars to Cascade Autocenter. Now, my daughters and their families do as well. Cascade's work is "more than expected" and the cost of repair fair. But, most any dealership can and should provide these tangibles. What separates the Cascade experience from the others, is the people who work there and the family-like environment they have created. I, and my family, are welcomed warmly and treated fairly. For this, and other good reasons, is why they rate 5-Stars and land a perfect 10 for me and the extended Carlson clan!

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Tayler was fantastic. He was very honest and followed through with the deal. I bought a truck sight unseen from all the way across the country via the internet and the truck surpassed my expectations. The team they have there are all great and made sure everything was in order for a safe 3000 mile drive home. See Tayler and his crew for your next car purchase.

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Kelly was great! I have only purchased three cars in my lifetime and generally think of the process as time-consuming and cumbersome, but I was in my new 2020 Chevy Blazer with knowledge of how to use wipers, blue-tooth, lights, navigation system, heated seats, emergency brake, on-star. . . . anything I might need get on my way. The paper work went along swiftly and painlessly. I felt well taken care of. Carole Rainey

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Was warmly greeted and helped as I entered the service department.When I picked up my car, I was informed about an issue that my car had but was not pressured to have the issue fixed.

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have always had good outcomes on service.

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Randy was so helpful connecting us with this car that we never had to set foot in the dealership. He went above and beyond what was expected.

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Tayler was fantastic. He was very honest and followed through with the deal. I bought a truck sight unseen from all the way across the country via the internet and the truck surpassed my expectations. The team they have there are all great and made sure everything was in order for a safe 3000 mile drive home. See Tayler and his crew for your next car purchase.

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I recently had the (unfortunate) opportunity to experience the service level of Cascade Auto Center, and it was excellent! I was on vacation, towing a thirty-foot travel trailer when I lost power in my 2009 GMC 3500 diesel pick up truck. Fortunately, I was 4 miles from Cascade and was able to limp my vehicle to their garage. I explained my situation, having my 88 year old dad in the vehicle with his oxygen tank on reserve, and they immediately got my vehicle in for inspection. Within thirty minutes they had diagnosed the issue, two kinked fuel lines (poor choice of hoses by GM). The good news was that they could fix them, the bad news, was not until the next day. I was able to send my dad home, 250 miles away, in one of our other vehicles, so I didn't have to worry about him. I then got a hotel room for the night, across the street from Cascade. My mechanic, Nick, said that he would come in at 5:30 am to fix my vehicle, so they opened up the shop for him the next day and he had me on the road in a few hours. You just don't see this level of service that much and when you do, it needs to be recognized! Both Nick and Rodney took great care of me and they should be acknowledged for the 'above and beyond' service. Thank you both!!

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Love, love, love their communication! I brought my car to the body shop to repair hail damage. It was an extensive job but I was kept in the loop every few days, which is awesome. All the dings were fixed fantastically and it looks like a brand new car!

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Everyone at the dealership has been friendly and helpful.

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I was allowed to schedule a same day oil change-fantastic service

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Love, love, love their communication! I brought my car to the body shop to repair hail damage. It was an extensive job but I was kept in the loop every few days, which is awesome. All the dings were fixed fantastically and it looks like a brand new car!

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I was given an estimate time of about 3 hours and they came in under 2.Good job!

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I recently had the (unfortunate) opportunity to experience the service level of Cascade Auto Center, and it was excellent! I was on vacation, towing a thirty-foot travel trailer when I lost power in my 2009 GMC 3500 diesel pick up truck. Fortunately, I was 4 miles from Cascade and was able to limp my vehicle to their garage. I explained my situation, having my 88 year old dad in the vehicle with his oxygen tank on reserve, and they immediately got my vehicle in for inspection. Within thirty minutes they had diagnosed the issue, two kinked fuel lines (poor choice of hoses by GM). The good news was that they could fix them, the bad news, was not until the next day. I was able to send my dad home, 250 miles away, in one of our other vehicles, so I didn't have to worry about him. I then got a hotel room for the night, across the street from Cascade. My mechanic, Nick, said that he would come in at 5:30 am to fix my vehicle, so they opened up the shop for him the next day and he had me on the road in a few hours. You just don't see this level of service that much and when you do, it needs to be recognized! Both Nick and Rodney took great care of me and they should be acknowledged for the 'above and beyond' service. Thank you both!!

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Scott was able to get my vehicle in for repairs, and repaired, before I went on vacation. They inspected the vehicle for me to assure it was good to drive around the state for my vacation. definitely recommend Cascade Autocenter for any and all of your vehicle needs.

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Just bought our third Subaru. Tony, Ted, and Allen were polite, friendly, and as helpful as possible given Covid-19 restrictions. Received a couple of extra value items as loyal customers, plus an unusual package specially designed by the owner for all new car buyers. If we ever replace this car, we'll probably go there again. Nice people!

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My husband and I bought a chevy Colorado today from Roman Gutierrez. Roman was an awesome salesman, extremely friendly and welcoming. He gave us all the knowledge and time to make a decision that was right for us. Thanks again! Go see Roman!

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Just bought a car from Roman. He's a very kind, honest and personable sales person. He was attentive, prompt and HONEST. Ted the finance manager was very polite and incredibly helpful. Come here if you want to have great service!!!!

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Just bought our third Subaru. Tony, Ted, and Allen were polite, friendly, and as helpful as possible given Covid-19 restrictions. Received a couple of extra value items as loyal customers, plus an unusual package specially designed by the owner for all new car buyers. If we ever replace this car, we'll probably go there again. Nice people!

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The body shop was super fast and friendly! Plus they vacumed and dusted my car a very nice suprise. Glad there is someo e close to me for all my car needs.

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I didn't expect to receive service over soft and hard sell when working with Geoff on my recent visit. Cascade Autocenter earned my trust.

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